Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from http://www.okeefeagencies.com/ (the “Site”).
At O'Keefe Agencies we perceive the significance of ensuring the safety of your data. Regardless of whether you are shopping with us on the web or face to face, we make sure each client's experience is protected. We have created this Privacy Policy to plot our rules for the assortment and utilization of individual data.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect and store information if you choose to complete a form on the website. We do not collect, maintain, or use information submitted that would personally identify children under the age of 16. If we become aware that such information has been submitted by a child under the age of 16, we move to delete it as quickly as possible.
If you supply us with a telephone number we may contact you regarding upcoming events, new products, and services. If you do not wish to receive telephone contact, please notify us by email or by writing to us at the address at the end of this document.
We do not have any relationships or partnerships with any ad server companies.
All information provided to us by computer is kept safely in a secure setting and is protected from unknown access, use, and disclosure. Personal information is encrypted when sent to other websites using the Secure Socket Layer (SSL) protocol. Credit card numbers are gathered directly by credit card processors serving our website, and are not visible to us or stored on our website.
We collect Device Information using the following technologies or processes:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- Mobile: Information about your location and your device (including a unique identifier for your device), may be made available to us through your mobile device’s location services feature. Location services are able to be turned off on most mobile devices.
- When you create an account on the Site, we collect certain information from you, including your name, billing address, and shipping address, email address, and phone number. We refer to this information as “Order Information.”
- When you make a purchase or attempt to make a purchase through the Site, your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number are collected by Moneris, the payment processor. O’Keefe Agencies will already have access to your contact information from your account. We do not have access to your credit card information at any point during or after the purchase process.
When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Information on the content you view, when you view it, the products you purchase, or the location of your IP address may be collected to serve you more relevant online retargeting ads. This may also include information about where you see the ads and which ads you click on.
Your personal information may be shared with trusted employees, partners, agents, suppliers and service providers to help us provide information, services, and products more efficiently. Personal information may be used to gain assistance when compiling statistical analysis, providing customer support, and when communicating with you. We prohibit third parties from utilizing your personal information with the exception to provide these services to O’Keefe Agencies Limited, and such parties are required to maintain the security and confidentiality of your information.
We may, from time to time, contact you regarding an offering that may be of interest to you on behalf of an external party. We will never sell, lease, or rent our customer list to a third party.
Without your consent, we will not disclose or use any sensitive personal information such as religion, or race, or political affiliations.
INFORMATION DISCLOSURE
At the point when you register with O'Keefe Agencies web store, you are approached to give your contact data, including an e-mail address. We utilize this data to send you information requests or potentially data about our administrations or items you have requested. For example, if you give us your Mastercard number and address to make a purchase, we utilize this data just to charge you for the product(s) you requested.
We may now and again require the assistance of different organizations to offer constrained types of assistance for our benefit, for example, transportation organizations. We will just give such organizations the data required for their needs; these specialist organizations are bound by exacting security arrangements and are denied from utilizing your data for some other reason.
In uncommon occurrences, O'Keefe Agencies may reveal your own data, without notice, only whenever required to do as such by law or in the great confidence conviction that such activity is important to:
• Where we have sensible grounds to accept the data could be valuable in the examination of unlawful activities.
• To consent to a subpoena or warrant or a request made by a court, individual or company with authority to obtain or create relevant data.
• To ensure and protect the rights or property of O'Keefe Agencies and its group of sites and properties.
• To act in critical conditions to secure the individual wellbeing of clients of O'Keefe Agencies, its sites, or the general population.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Zeckoshop to power our online store, and Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
ACCESSING AND CHANGING YOUR INFORMATION
You have the means to access, edit, delete, and update any personal information provided to us. If you would like to confirm if we have any of your personal information, please contact our office and include your name, address, and email address you believe we have for you. Also, if you decide that you do not wish to receive materials or information that we regularly provide to our customers, or that you do not wish to be contacted, you may contact our office to have your name removed from the contact list.
Site visitors will be provided with access to the information that we maintain about them and the ability to correct any inaccuracies in their information. Consumers can request this information, and address any inaccuracies, by writing to the office at the address listed below.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@okeefeagencies.com or by mail at:
86 Glencoe Drive
Donovans Industrial Park
Mount Pearl, NL, Canada
A1N 4S9
Or you can reach us by phone at:
1.888.424.7713
